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 The
360 feedback process gave me a much needed time to reflect on how others perceive
my work. It gave me a boost of positive energy realizing I had accomplished more
than I thought. I am very proud of my work.
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Christiane Benny
Supervisor, HRG North America
More Testimonials
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Home > Our Approach
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THE 360 PROCESS
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Our Approach can Help the Individual, Team and Organization
- *Management and organizatlonal development (58%)
- *Performance appraisal (25%)
- *Support strategic implementation and culture change (20%)
- *Team development (19%).
TMI utilizes 360 feedback for the first, third and fourth application in the above
list. The uniqueness of our eLeadership 360 feedback is the fact
it is based on TMI’s exclusive organizational leadership model, The 6 Levels of Leadership.
This model will assist you in evaluating your leadership effectiveness in your role
in the company, and can be applied beneficially to the individual, team, organization
or for all three.
How does it work?
There are several steps in the process that are important for you to understand.
First of all, decide what objective you want to accomplish throughout
the 360 process, because that will help determine how many and what levels in the
organization are involved.
Second, once you have established your objective, then you want
to identify who will be evaluating the participant. Typically, you want the
participant’s boss, all of his/her direct employees and 6-8 peers. This
gives you four data points to compare: self, boss, employees and peers.
In addition you might consider: internal customers and/or external customers
as potential feedback groups. If you have identified your list and are ready
to get started, use this template and send it to tmi@tmicentral.com.
Third, you communicate internally to the selected evaluators they
will be participating in the eLeadership 360 process, and let them know they’ll
be receiving instructions from TMI via email to proceed.
Fourth, Once the third step is completed, all evaluators and the
subject will receive a web-generated email from TMI explaining the process and benefits,
and also thanking them for participating. They’ll also get a unique password
to login and maintain anonymity. Once the evaluator types their email address and
password into the website a customized form with their name welcomes them to the
eLeadership 360 to complete the questionnaire.
Fifth, It typically takes approximately 45 minutes to answer all
the questions. If the evaluator has to pause before finishing and leave the
website, all completed information will be saved for their return. The assessment
can be completed at any time.
Note: The five scale rating system on assessment questions includes
a “not applicable” answer to maximize accuracy. “Not applicable”
is used when a question relates to an area the evaluator is not responsible for
example: If it requests your feedback regarding budgeting skills and this person
doesn’t have budgeting responsibilities you would choose “not applicable”.
Six, Once all the evaluators have completed their assessments within
a prescribed time, (that deadline will be communicated to them by TMI), then the
report will be processed and delivered to the participant by hard copy or electronically
by PDF. Typically, reports are delivered hard copy to ensure confidentiality of
the data.
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